Returns & Exchanges
At Willie's Remedy+, we stand behind the quality of our hemp-infused food products and offer a 30-day satisfaction guarantee for all purchases. If you are not completely satisfied with your order, we are happy to assist you with a return or replacement to ensure you have the best experience possible.
Contact Support
Email our customer care team within 30 days of receiving your order with your order number and the reason for your return.
Receive Authorization
Our team will review your request and provide a Return Merchandise Authorization (RMA) number along with a prepaid shipping label if applicable.
Pack Your Items
Securely package the items in their original packaging, ensuring the RMA number is clearly marked on the outside of the box.
Get Your Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing